At Mugman, we believe your mugs should arrive safe, sound, and without surprises. Here’s everything you need to know about how we deliver.

📦 Delivery Options & Timelines

• Standard Courier Delivery: 2–5 working days to major centres.
• Outlying Areas: Allow up to 7 working days.
• All parcels are dispatched from Benoni, Gauteng, using trusted couriers via Bob Go.

🛍️ Free Shipping on Orders Over R1000

We offer free delivery on qualifying orders!
To keep it fair, here are the terms:

• Applies to standard orders only.
• Excludes bulk, wholesale, or corporate orders.
• Order total must be R1000+ after discounts.
• Free shipping will auto-apply at checkout.
• Remote area surcharges may still apply — we’ll contact you if needed.

📌 Full terms listed in our T&Cs.

🔁 Tracking & Delivery

• You’ll receive tracking info via email once your order is dispatched.
• If you don’t receive tracking details within 3 days, give us a shout at info@mugman.co.za

❗Important Notes

• We don’t offer same-day delivery.
• Collection from our premises on appointment is available
• Please double-check your delivery address before checkout — reshipping due to incorrect address is not covered.