Our Privacy Policy

Privacy Policy for Mugman (South Africa)

This Privacy Policy describes how Mugman (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit our website [www.mugman.co.za] (“the Site”) and interact with our products and services.

1. Information We Collect:

• Personal Information: When you place an order, register an account, or contact us, we may collect your name, email address, shipping address, and phone number.
• Payment Information: We collect payment details for the purpose of processing your orders. However, we do not store your payment information.
• Device Information: We collect information about the device you use to access our website, including IP address, browser type, and operating system.
• Usage Data: We collect information about how you use and interact with our website, including pages visited, referral URLs, and browsing patterns.

2. How We Use Your Information:

• Order Processing: We use your personal information to process and fulfill your orders, communicate order updates, and provide customer support.
• Communication: We may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time.
• Analytics: We use data analytics to improve our website, products, and services, and to understand customer preferences and behavior.

3. Information Sharing:

• Third-Party Service Providers: We may share your information with trusted third-party service providers for purposes such as payment processing, shipping, and marketing.
• Legal Compliance: We may disclose your information as required by law or to protect our rights.

4. Your Rights:

• Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting us directly.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send you.

5. Data Security:

• We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Changes to this Privacy Policy:

• We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately.

7. Contact Us:

• If you have any questions about this Privacy Policy or your personal information, please contact us at Quotes@mugman.co.za.