Our Privacy Policy

Our Privacy Policy

Our Privacy Policy

Last updated: 21 09 2023

Privacy Policy for Mugman (South Africa)

This Privacy Policy describes how Mugman (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit our website [www.mugman.co.za] (“the Site”) and interact with our products and services.

1. Information We Collect:

  • Personal Information: When you place an order, register an account, or contact us, we may collect your name, email address, shipping address, and phone number.
  • Payment Information: We collect payment details for the purpose of processing your orders. However, we do not store your payment information.
  • Device Information: We collect information about the device you use to access our website, including IP address, browser type, and operating system.
  • Usage Data: We collect information about how you use and interact with our website, including pages visited, referral URLs, and browsing patterns.

2. How We Use Your Information:

  • Order Processing: We use your personal information to process and fulfill your orders, communicate order updates, and provide customer support.
  • Communication: We may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time.
  • Analytics: We use data analytics to improve our website, products, and services, and to understand customer preferences and behavior.

3. Information Sharing:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers for purposes such as payment processing, shipping, and marketing.
  • Legal Compliance: We may disclose your information as required by law or to protect our rights.

4. Your Rights:

  • Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting us directly.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send you.

5. Data Security:

  • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Changes to this Privacy Policy:

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately.

7. Contact Us:

  • If you have any questions about this Privacy Policy or your personal information, please contact us at Quotes@mugman.co.za.