Our Privacy Policy

Our Privacy Policy

Our Privacy Policy

Last updated: 08 July 2018

Mugman manages and updates www.Mugman.co.za. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site
(“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address,browser type, browser version, the pages of our Site that you visit, the time and date of your visit,
the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …
The Log Data section is for businesses that use analytics or tracking services in websites or apps, like Google Analytics
We may use your Personal Information to contact you with newsletters, marketing or promotional
materials and other information that  we deem necessary from time to time.
Cookies are files with small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all
cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may
not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of
transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to
use commercially acceptable means to protect your Personal Information, we cannot guarantee its
absolute security.
We reserve the right to update or change our Privacy Policy at any time and you should check this
Privacy Policy periodically. Your continued use of the Service after we post any modifications to the
Privacy Policy on this page will constitute your acknowledgment of the modifications and your
consent to abide and be bound by the modified Privacy Policy.If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us,or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us.

Mugman will not process personal data on behalf of third parties, nor do we sell personal data to, or share personal data with, third parties for their own, independent use.

Mugman will not establish conditions that will require or encourage children to disclose personal data over and above what is reasonably necessary to participate in any activity features on our websites.

When you use our online shop service online or offline, we will process transaction-related personal data, such as your first and last name, mailing and shipping address, phone number and email address. We will also process information about your purchases with us.

You may always contact us to review and update personal data we may have stored about you. Please note that prior to accessing and making changes to your account, we must verify your identity properly.

Credit card information is directed to an approved and certified service provider, and is not be stored by us.

Payment Information


All prices quoted by the online toy shop are South African Rand

The following payment options are available

Credit Card payment using Payfast


COD ( on collection of your order from our premises by prior arrangement)

Direct back transfer.

The full amount due is to be paid into our bank account and you must use the order ID as a reference number when making payment, As soon as we receive notification from our bank that the funds are reflecting,we will then start with processing your order.

Security of Credit Card payments: Payfast

Mugman does not store any credit card details. All transactions are handled by Payfast.  You make payment and are then redirected back to Mugman.

Payfast  saves most of your credit card details to make it faster for you to pay in future. They never save the CVV code (security code) though, which will need to be entered for every purchase.

They encrypt all communications to and from their server and also encrypt all sensitive information (like your card details) in their database.

Payfast  uses 3D Secure, Verified by Visa and Mastercard Securecode. 3D Secure is a technical standard created by Visa and MasterCard to further secure CNP (Cardholder Not Present) transactions over the Internet. Mastercard brands their system as ˜”MasterCard SecureCode” and Visa call theirs “Verified by Visa”. 3D Secure protects your credit card against unauthorized use when you shop online. This simple service enables you to validate transactions you make over the internet by supplying a personal code. It also helps protect your account from fraudulent use by an unauthorized individual.