How to order and pay for our products.
You can either contact Mugman telephonically,through Whatsapp via 083-264-5832 or email us firstname.lastname@example.org for custom printed jobs. Many of our clients prefer to Whatsapp us because of its ease and convenience. We have had orders placed through Whatsapp as late as 22h00 in the evening for collection the next day.
On the header page you will find a link to our Shop. From where you choose to use our checkout and you can make a choice to pay either with Visa, Master card, direct EFT or even COD.We will then link you Payfast who do the transaction on our behalf. As we are a print on demand company, once your order has been received and Payfast notifies us of your payment, We will then start to manufacture your order,. It usually takes around 2 working days to create your order and a further 3 working days to get your order delivered. Please allow for 5 working days if you reside outside a major center.
If you want bulk items of 10 or more . Please discuss your requirements with Mugman and we will the send you a quote in writing if so required. We do offer a discount on bulk orders.
Payments on bulk orders are 50% deposit if the order is over R1000, otherwise you can choose to pay COD or else EFT before the order is dispatched.
Before Mugman prints any of your personalised items, We will send you a draft for your approval , Only once you have approved the draft will we go ahead with the printing.
As we deliver all over South Africa , A delivery fee is charged . We use The courier guy to deliver to your door in the major centers around South Africa. Outside of the major centers we use either the courier guy ,Post net to Post net or else the Post Office. It is up to Mugmans discretion as to which of the delivery options is used. If it is Post net or the Post office then you will have collect from your local post net or post office.